Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Perfume testers and discovery testers are not eligible for return or refund under any circumstances.

Unfortunately, we also cannot accept returns on sale items or gift cards.

Exchanges

If an exchange request is approved, it will be processed subject to exchange fees applied by the shipping company.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded to your original payment method within 3 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

The refunded amount will exclude any return or exchange shipping fees applied by the shipping company.